Immigrant friendly cities

Supporting newly arrived immigrants

Integration and acquisition of skills for migrants and refugees has become a priority in the European and national policy agendas. In this context, the potential use of digital learning platforms and tools for developing the skills needed by migrants and refugees in host countries has been the target of great interest. The aim of the project is to create permanent information services for immigrants by developing mobile Apps and online trainings for immigrant advisors. The need to develop immigrant information services exists because in many cases people have a lack of information when moving into a new country or a new city about how to proceed with residence permits, social security issues, jobsearch etc. and even about what services are available.

Additionally, as education is considered indispensable to integration there is an increasing need to prepare all adult education providers, immigrant advisors and officers in public authorities in the most affected EU countries to initiate relevant programmes with the newly arrived migrants and refugees.

Mobile App


During the project, a mobile APP for immigrants was developed to easier access information services in the partner cities Leipzig, Palermo, Sandefjord, Aydin, Lund and Trikala. For Leipzig, information is available in German, english and Arabic.
The app can be downloaded for the use at iPhones or downloaded at Google Playstore for Android.

MOOC for Educators

The MOOC (open and massive online course) is a course designed for distance learning with 8 modules for educators, linguistic and cultural mediators, teachers who work with migrants and refugees. Each module is enriched by videos that explore the subject matter, interactive quizzes and a pdf file that can be easily downloaded and consulted offline. It is available in all seven project languages here.


Project details

Funding programme: Erasmus+ KA2
Project number: 2018-1-TR01-KA204-059285
Thematic area: Social and labour market integration
Project Duration: 2018-2020 (2021)
Website: https://immigrant-friendly-cities.eu/
Facebook: @immigrantfriendlycities

Project partners:

  • Aydin Provincial Directorate of Migration Management, Turkey
  • Aydin Governorship, Turkey
  • Ceipes, Italy
  • Fonix, Norway
  • Soyed, Turkey
  • Aketh, Greece
  • Mobilizing Expertise, Sweden
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